At PluginsPlug, we’re committed to providing a seamless and secure digital delivery experience for all our customers. This policy outlines our process for delivering digital products and addresses common questions you may have.

1. Delivery Method

All products purchased from PluginsPlug are delivered digitally. This includes plugins, VSTs, DAWs, virtual instruments, audio effects, music production tools, and sound libraries.

2. Delivery Time

Upon successful payment confirmation, you will receive an email with download instructions within 15 minutes. In rare cases, it may take up to 24 hours. If you haven’t received your download link within this timeframe, please contact our support team.

3. Download Links

Download links are sent to the email address provided during the checkout process. Please ensure you enter your email correctly to avoid delivery issues.

4. Link Expiration

Our download links do not expire. You can access and download your purchased products at any time after your purchase.

5. Number of Downloads

There is no limit to the number of times you can download your purchased products. You can re-download them whenever needed.

6. Product Activation

Some products may require activation. Detailed activation instructions will be provided with your purchase.

7. System Requirements

Please check the system requirements for each product before purchasing to ensure compatibility with your setup.

8. Technical Support

If you encounter any issues with your download or product activation, our support team is here to help. Contact us at support@pluginsplug.com.

9. Refund Policy

Due to the nature of digital products, all sales are final. However, if you experience technical issues that we cannot resolve, we may consider a refund on a case-by-case basis.